This place suits me perfectly with free wi-fi, 24-hour reception, and a fitness centre. The staff were incredibly kind, especially during my first stay when they assisted my elderly parents. Highly recommend for a comfortable stay!

comfortable stay but mediocre breakfast

The room had a cozy window seat that added a nice touch. Housekeeping provided clean towels and emptied the trash without us needing to ask. The check-in clerk was pleasant, which made a good first impression.

The breakfast was below expectations.

i had a nice stay at sleep inn. the front desk staff were super friendly and understanding, which really helped me out when i was feeling sick. the breakfast options were good, and i loved that i could grab some to eat in my room. the location is also convenient, close to restaurants and shopping. The gym was a great way to keep active.

would recommend

It was just a great fit for a city break in Kalamazoo with all in all brilliant value for money. The lady at the front desk was super sweet and made my check-in seamless. Try to avoid rooms next to groups of loud teens.

I loved the clean rooms and super comfy bed! It made my stay so refreshing. Breakfast options were a bit limited though. 😕

great access to parks and landmarks nearby

I really appreciated the above-average breakfast options and the clean, modern room during my stay, which made it easy to start my day before heading out to the nearby Al Sabo Land Preserve, just almost 2 km away, for a nice nature walk and a little fresh air exploration.

The room was comfy with a lovely window seat, and the staff really went out of their way to make me feel welcomed. However, the breakfast options were quite disappointing, and there was no microwave in my room, which would have been helpful during my stay.

I had a great stay at Sleep Inn. The rooms felt clean, and the staff's attentiveness. The breakfast could use more variety, but overall, I enjoyed my time here.

I was impressed by the incredibly clean rooms, and the comfortable atmosphere made navigating the hotel easy for seniors like me. The staff were genuinely caring and attentive, which added to my positive experience at Sleep Inn & Suites.

More variety in the breakfast options would help.

The breakfast bar offers a decent variety of hot and cold options, keeping everyone well-fed. The location is close enough to Western Michigan University for easy access to campus events.

The place feels quite dated with visible wear and tear—cracked walls and old-fashioned decor quite starkly represent a lack of thorough renovations. My room had several issues, like a very slow draining bathroom sink, a bloodstained blanket, and a rocking toilet. There was even a missing remote for the TV, which added to the irritations of the stay. Some rooms have odd messages left behind on mirrors, and the overall cleanliness didn’t meet expectations. If you don’t have a car, the food options seem limited and are a bit of a trek from here.

100% recommend for a momentary visit

Clean room, friendly staff, with comfortable beds that ensured a restful night and a convenient 10-minute drive from the airport.

All good.